
Last updated: March 2026
Thank you for shopping at Giftora.
1. Shipping Costs
We charge a flat shipping rate of ₹100 per order for deliveries within India.
2. Transit, Handling & Order Cut-Off Time
Transit Time:
Domestic shipments usually take 2–4 business days (Monday to Saturday).
Handling Time:
Orders are processed within 1–2 business days (Monday to Saturday).
Order Cut-Off Time:
Orders placed before 11:00 PM IST (Kolkata time) will be processed on the same day.
3. Delivery & Refund Terms
We use trusted courier partners such as FedEx and Blue Dart for deliveries.
All refunds are processed within 48 hours after the returned product is received and verified by Giftora.
4. Cash on Delivery (COD)
For your convenience, Giftora offers Cash on Delivery (COD) for domestic orders across India.
5. Taxes
All prices displayed on our website include 18% GST.
6. Change of Address
The delivery address cannot be changed once the order is in transit.
If you need to change your delivery address, please contact us within 24 hours of placing your order.
Email: support@giftora.shop
Phone: +91 7005029453
7. Cancellations
Orders can be canceled anytime before dispatch.
Once the order has been dispatched, please refer to our Refund & Returns Policy.
8. Parcels Damaged in Transit
If a parcel is damaged during transit, please reject the parcel from the courier and contact our customer support immediately.
If the package was delivered while you were absent and found damaged later, please contact our support team for assistance.
Contact us at:
Website: giftora.shop
Email: support@giftora.shop
Phone: +91 7005029453
Address:Shahpur Jat, New Delhi – 110049, India
