Last updated: March 2026
Thank you for shopping at Giftora.
- Free Shipping
We offer FREE shipping on all orders across India.
- Transit, Handling & Order Cut-Off Time
Transit Time:
Domestic shipments usually take 2–5 business days (Monday to Saturday).
Handling Time:
Orders are processed within 1–2 business days (Monday to Saturday).
Order Cut-Off Time:
Orders placed before 11:00 PM IST (Kolkata time) will be processed on the same business day.
- Delivery & Refund Terms
We use trusted courier partners for deliveries across India.
Refunds are processed within 5–7 business days after the returned item is received and verified by Giftora.
- Cash on Delivery (COD)
For your convenience, Giftora offers Cash on Delivery (COD) for eligible orders across India.
- Change of Address
The delivery address cannot be changed once the order is in transit.
If you need to change your delivery address, please contact us within 24 hours of placing your order.
Email: support@giftora.shop
Phone: +91 7005029453
- Cancellations
Orders can be canceled anytime before dispatch.
Once the order has been dispatched, please refer to our Refund & Returns Policy.
- Parcels Damaged in Transit
If a parcel is damaged during transit, please reject the parcel from the courier and contact our customer support immediately.
If the package was delivered while you were absent and found damaged later, please contact our support team for assistance.
- Contact Information
Website: giftora.shop
Email: support@giftora.shop
Phone: +91 7005029453
Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM IST
Address:
Shahpur Jat, Siri Fort, New Delhi 110049 India